Privacy Policy
At Bitfa, your security and privacy are our priority.
Introduction
Bitfa is committed to protecting its users' personal information to the highest security standards. This document explains what information we collect from you, how we use it and what rights you have regarding your data. By using Bitfa's website and live trading services, you accept these terms.
Information We Collect
To deliver better services and more accurate analysis, and to connect you to different parts of the site (such as the Telegram bot and live trading), we collect some essential information:
- Account information: such as your name, phone number and email address when you sign up.
- Interaction data: information about how you use the site and the video archive.
- Telegram information: if you use the bot, your public ID and username, used to send you notifications.
How We Use Your Information
The information we collect is used solely to improve your user experience. We do not sell your data to any third party or advertising company. We use it for:
- Providing access to live trading rooms and exclusive analysis.
- Sending important messages, live session announcements and security updates.
- Faster support and responses to your tickets and questions.
Data Security
We use advanced encryption protocols (SSL) to protect your data from unauthorized access. Your sensitive information is stored on secure servers, and access to it is limited to authorized support staff.
External Links
Our website may contain links to external resources (such as exchanges or analysis tools). Please note that we have no control over the privacy policies of those websites, and we recommend reading their policies before providing any information.
Contact us
If you have a question about how your information is processed, or want to request the deletion of your account, you can contact us through the “Ask a New Question” section or via Telegram bot support.